Privacy Policy

SamGenie EduShelf respects your privacy. This Privacy Policy explains how the SamGenie EduShelf app and this promotional website may handle information.

Information We May Collect

When users create and use an account in the SamGenie EduShelf app, essential information may include:

• Full name
• Username
• Email address
• Phone number
• Gender
• Learner, teacher, or lecturer category
• School, university, department, level, or class information where applicable
• Account activity, such as last login information
• Learning access and unlock/subscription records where applicable
• Support messages sent through WhatsApp or email

The promotional/download website itself is intended mainly to provide app information and a download link. It does not require visitors to create an account before downloading the app.

How Information Is Used

Information may be used to:

• Create and manage user accounts
• Provide learning materials and account-based access
• Support JAMB CBT practice, Past Questions, notes, and other learning resources
• Confirm access to materials where applicable
• Respond to support requests
• Improve the platform and educational content
• Communicate important service or educational updates where appropriate
• Detect fraud, misuse, security issues, or unauthorised sharing

Password Security

SamGenie EduShelf does not store readable passwords. Account authentication is handled securely through its authentication service.

Users are responsible for keeping their passwords, usernames, recovery details, and account access information private.

Sharing Information

SamGenie EduShelf does not sell users' personal information.

Information may only be shared when necessary:

• With trusted technology providers needed to operate the platform
• Where required by law or a lawful authority
• To protect the safety, rights, security, and integrity of SamGenie EduShelf and its users

Cookies and Technical Information

The promotional website, app, or service providers may use browser storage, cookies, or technical information to improve performance, remember preferences, help keep users logged in, and protect the platform from abuse.

Children and Young Learners

SamGenie EduShelf may be used by school-age learners. Parents, guardians, teachers, and schools should guide younger learners where appropriate.